Frequently Asked Questions
about Rickshaw Software
Yes, Rickshaw Software is suitable for any size business and can be customized to meet the specific needs of each business.
Customers enter orders and pay:
Your customers enter the transport order on your homepage and pay electronically.
Automatic disposition and increase in sales:
Driving orders can be transmitted to your drivers fully automatically, while you retain full control over all processes.
Intelligent route optimization functions:
To help your drivers find the best route based on the time of day, traffic, and other real-time local conditions, the Driver app provides accurate traffic navigation.
Live tracking:
Your customers can track their shuttle online. The system sends your customers links as part of their confirmation emails.
Invoice ? No problem:
Your customer will automatically receive an invoice via email at the destination address.
For all Rickshaw providers, Velotaxi providers or similar to courier, delivery providers
for drivers with their own website: Your customers can see on your website whether you are currently available for a driving order or not. Your customers can enter the driving order via your website, pay and you will receive clear information about every booking that your customer has entered on your website via the APP. From navigating to the pick-up address & delivery address to complete journey documentation for you and your customer (optional: including signatures, automatic invoicing, live tracking, accounting, booking, address book)
for rickshaw providers with several employees: As an administrator, you get an overview and full control over all drivers with live locations on a virtual map and many management tools. You can also see all open and currently executed taxi rides.
Your customers can enter driving orders on the website, pay and the taxi software system will import this order into the system. You can manually or automatically assign the order to one of your drivers who can carry out the order with the app. Both you and your customer will receive complete delivery documentation.
The platform consists of the following main components:
Mobile APP: for your drivers, on which they receive precise instructions for the driving orders
Admin screen: for admin overview and full control over all movements, live locations on a map and many management tools.
Customer Dashboard: with various functions including billing, live tracking, booking, address book, etc.
There is no limit, you can have as many drivers, customers, dispatchers as you like.
Yes, we’re integrated with Stripe, so we support online payments in countries Stripe operates – see HERE for availability information.
We provide logic to calculate wages for drivers based on a configurable commission. At the end of each pay period, you can generate wages, your drivers will receive PDF reports by email and you can pay them offline.
Yes, we have auto-dispatch logic built into the system based on pre-defined routes/service areas. This allows orders to be automatically assigned to the available drivers in that area.
With us there is no drama:
2048 bit encryption
SSL certificate
GDPR compliance
Full suite of security protocols